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Zaptec Decommission Guide

Updated

Guide: Disconnect Your Charger from Northe’s System (Zaptec)

Step 1 – Disconnect in the Zaptec Portal

  1. Log in at portal.zaptec.com.
  2. Go to the Installations tab and select your charger.
  3. Click on the Settings tab.
  4. Go to the Authentication section.
  5. Change from OCPP 1.6J cloud to Zaptec.
  6. Depending on how you want to control your charging: Enable or disable ‘Authorization required’:
    • When enabled, charging must be started via the Zaptec app or using an RFID tag/charging card.
    • When disabled, charging starts automatically when the cable is connected, without any authorization.
  7. Click Save.

Your charger is now disconnected from Northe’s system. Charging is managed directly through Zaptec, and no charging data will be recorded by Northe going forward.

Step 2 – Remove the Charger from the Northe App

  1. Log in to the Northe app.
  2. Go to Settings → Home Charging and select your charger.
  3. Click Delete to remove the charger from your account.

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